Troubleshooting
& Support
Troubleshooting and support of network related issues is at the heart
of what we do at IT WORKS Computing. We have the ability to diagnose and
resolve these issues in a prompt and professional manner along with the
experience to answer any number of computer-related questions. We have
ongoing relationships with a number of associates that specialize in various
computer related fields. We also interact with outside vendors, when it
relates to the network or other technology related items, to ensure that
your experience is a pleasant one.
Preventative
Maintenance
One of the underlying philosophies at IT WORKS Computing is that an ounce
of prevention is worth a pound of cure. Our Preventative Maintenance service
was created specifically for this purpose. It works like this: once a
month we come to your site and perform a series of network-related tasks
designed to maintain your network's reliability, performance and security.
While at your site we set aside time to answer questions and discuss computer
related issues with you and your co-workers. The end result: a reliable
network that won't let you down!
Network
System Audit
The Network Audit is a document that contains the layout and configuration
of your network. The purpose of this document is to provide a single repository
of network related information, organized in a clear and concise manner.
The Audit will provide invaluable information to anyone dealing with the
network whether it be for support purposes or for network growth. Think
of it as a map that informs you of your current surroundings while helping
you define a future direction for your network and your compan.
Additional
Network Related Services
Other services that IT WORKS Computing provides include: software upgrades
& installation, custom built & configured PC's, and network design
& implementation. In short, anything you would expect from your computer
professional and more. Our goal is to fulfill all of your technology needs.
For example, if you have the need for a new phone line we will coordinate
the job on your behalf. This enables you to have just one point of contact
when dealing with differing technologies allowing you to concentrate on
other things
like your business.